Hotel6 days3 peopleSeptember 2024

Skyline Hotels

A hotel website that takes direct bookings — reducing commission paid to travel aggregators.

Overview

About this project

Skyline Hotels is a boutique hotel chain in Ahmedabad. They were paying 18-22% commission to online travel agencies (OTAs) on every booking. Their old website did not allow direct booking, so guests had no choice but to use OTAs. We built a direct-booking website with a simple reservation system and WhatsApp confirmation.

The Challenge

What we were working with

Skyline Hotels was losing 18-22% of revenue to OTA commissions because their website did not support direct bookings.

No direct booking system on the website — guests had to use OTAs
Paying 18-22% commission on every booking to travel aggregators
Old website was slow and did not showcase rooms properly
No way to collect guest reviews or build direct relationships
No way to offer direct-booking discounts to repeat guests

Our Solution

What we built

We built a direct-booking website with a simple reservation system, room showcase, and WhatsApp confirmation — plus a Google Business Profile for local search.

Designed a premium website showcasing rooms, amenities, and location
Added a simple direct booking system with instant WhatsApp confirmation
Set up a Google Business Profile with photos, reviews, and direct booking link
Created a WhatsApp follow-up system for post-stay reviews and repeat bookings
Added a "Best Rate Guaranteed" badge to encourage direct bookings

Results

What we achieved

Real numbers from a real project — no exaggerated claims.

38%

Less OTA commission

+28%

Direct bookings

4.7★

Google rating

6 days

Website delivery time

OTA commission spend dropped by 38% within 6 months as direct bookings increased.

Direct bookings increased by 28% through the new website.

Google rating improved to 4.7 stars after setting up a review collection system.

The website was delivered in 6 days, ready for the peak tourist season.

“Real estate is brutal on lead quality. Avimay's lead routing and CRM integration means no enquiry slips through. Our qualified leads are up and our agents actually trust the system now.”

Vikram Rao

CEO, Estate360 Realty

Ahmedabad

Services Used